Support in your community

How you can help yourself and support others in the community

Coronavirus NHS

We want to make sure you and your families have the support you need during this difficult time

The Red Cross believes that little acts of kindness are important, now more than ever, and really do go a long way in times of crisis.

How to help your neighbours

If you are safe and well:

  • Keep in touch regularly with family, friends and neighbours – a quick chat on the phone or a message on social media will raise their spirits and yours.
  • If you can, be the eyes and ears of your community (but keep that social distance!) by checking on people who may be vulnerable or isolated and finding out what they might need – can you pick up shopping or medicines safely and leave them where they can access them?
  • No one needs trolley loads of toilet roll! Only buy what you need so that there is enough for everyone, especially for those who can’t afford to buy ahead.
  • Do look after yourself – eating, sleeping and exercising safely (even indoors) will help keep you well and more able to support others.

And if you have to self-isolate:

  • Keep talking about what you’re going through with family, friends and neighbours – speaking to people always helps.
  • If you can, stick to your routines around the house, as this will help you feel more in control.
  • No one needs to go through this alone. There is plenty of support out there – jot down a list of numbers e.g. charities, your local council, who can give advice.
  • Do remember that we’re all in this together, you’re not alone and people care, so use all the contacts and networks you can to get through this challenge.

How you can get support for you and your loved ones

The Government has provided guidance on social distancing for everyone in the UK and how we can all work together to protect older people and vulnerable adults. This includes steps you can take to stay connected with family and friends during this time

Draw on support you might have through your friends, family and other networks. Try to stay in touch with those around you over the phone, by post, or online. Let people know how you would like to stay in touch and build that into your routine. This is also important in looking after your mental wellbeing and you may find it helpful to talk to them about how you are feeling.
Remember it is okay to share your concerns with others you trust and in doing so you may end up providing support to them too.

If you are feeling overwhelmed, try talking to your family and friends and sharing how you feel. If you are worried that you may need more help, the following support is available:

Free 24-hour support

Samaritans is available to listen at any time of the day or night. You can talk to them about anything that's troubling you, no matter how difficult.

Call free on 116 123 or visit the Samaritans website.

Shout offers confidential 24/7 crisis text support for times when you need immediate assistance.

Text "SHOUT" to 85258 or visit Shout Crisis Text Line.

In a life-threatening emergency, you should dial 999

For the latest 'stay at home' guidance please visit the Public Health England website