What repairs are taking place?

We're endeavouring to provide the current level of service as far as we can.

However, there may still be times when our service is impacted, due to team members and contractors self-isolating, and appointments may need to be rescheduled or cancelled.

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WHAT REPAIRS ARE TAKING PLACE?

Updated 31 March 2021:
We're endeavouring to provide the current level of service as far as we can. This means we're continuing with scheduled and emergency repairs, planned maintenance and gas safety checks.

Unfortunately there may still be times when our service is impacted, due to team members and contractors self-isolating, and appointments might need to be rescheduled or cancelled. Also, this may mean we might not always be able to meet our standard response times. If this happens, we'll contact you as soon as we can. We appreciate your patience during this time.

If you'd like to report a repair, please visit our 'report a repair' page.

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