Worried about your rent due to self-isolation, illness or income change?

We know that this is a difficult time for so many people affected by the impact of Coronavirus.


If you experience financial difficulties as a result of Coronavirus please get in touch.

Please email us via myhomeonline or at enquiries@midlandsrural.org.uk as soon as possible, so we can provide advice and support with managing your rent payments. We are here to help.

  • What financial assistance can I get to help pay my rent?

    If you, or someone in your household, has Coronavirus or your employment and income has been affected, you may be able to get help by claiming Universal Credit.

    Please note that depending on your circumstances it may not always be the best option to claim Universal Credit and we would urge you to get advice before making a claim.

    Further information and advice on claiming Universal Credit can be found at www.understandinguniversalcredit.gov.uk and there is also a dedicated Universal Credit Coronavirus page.

    You may also be entitled to other coronavirus-related benefits and discounts. Take a look at our For your Benefit link at the bottom of this page for further information.

  • What if I'm struggling to pay my rent?

    If you're having difficulty paying your rent, or are worried about meeting future payments, please let us know as soon as possible. You can view and manage your rent account at myhomeonline or email us if you need any advice.

    While we will still collect rent as normal, we understand that this is a worrying time for many people and that some people may have suffered from a loss of income. We know that some of you may be worried about paying your rent as well as other bills.

    We recognise that we need to be flexible in response to unexpected events and where appropriate we will agree temporary adjustments to rent payments based on individual circumstances.

Coronavirus benefits, discounts and support schemes

The Government have introduced new benefits and schemes to support people impacted by coronavirus. They continue to refine these benefits, so please check regularly for the latest updates.

Details of these can be found on our For your Benefit page.

Also take a look at:
Government coronavirus advice
Citizens Advice

We will be posting future updates on our website and Facebook page, so please check this regularly.