Contact us

Our normal opening hours:

Monday to Friday: 9am to 5pm

myhomeonline

The quickest and easiest way to manage your account, make a payment or report a non-emergency repair 24/7 - we'll get back to you within one working day

Log in or register
Email us

We'll respond within three working days - please make sure you include as much detail as you can (for example, your address and any relevant photographs)

Email us
Online form

Use our online form and we will respond to you within three working days - please make sure you include as much detail as you can and any relevant photographs

Submit a form
Call us

Call the Customer Care team on 0300 1234 009 who will be happy to help you between 9am and 5pm Monday to Friday. Calls are recorded for training and monitoring

Call us
Write to us

Our address is: Memorial House, Stenson Road, Coalville, Leicestershire, LE67 4JP
Arrange a visit

If you need help with a specific issue, guidance on our services, or a face-to-face discussion, we’re happy to visit you at home

Request a visit

Emergency repair

Guidance on what to do and who to contact in an emergency - always call us on 0300 1234 009 and listen to the options

Emergency details

Repair request

Submit the repairs form on myhomeonline (non emergency only)

Log a repair online

Complaints

If you’re not happy with our service or we’ve got something wrong, please let us know

Let us know if you're not happy

Provide us with feedback

If you're impressed with something we've done or you have a suggestion to improve our service

Let us know

Health and safety lead

Contact Michael Abell, Maintenance and Contracts Manager, call 0300 1234 009

Contact online

Media enquiries

Our Communications team is here to help the media and spread the news about PDRHA. Please let us know details of your enquiry and your timescales.

Contact the Communications team

Additional support

We want to make sure our service works for you.

If you have a disability, health condition or personal circumstances that mean you need extra support, please let us know when you contact us.

We’ll do our best to be flexible around your family, work, religious or cultural commitments.

We're here to help Contact us

Our normal opening hours:

Monday to Friday: 9am to 5pm

myhomeonline

Email us

Online form

Call us

Write to us

Arrange a visit

Emergency repair

Repair request

Complaints

Provide us with feedback

Health and safety lead

Media enquiries

Follow us on Facebook

Additional support

We want to make sure our service works for you.

If you have a disability, health condition or personal circumstances that mean you need extra support, please let us know when you contact us.

We’ll do our best to be flexible around your family, work, religious or cultural commitments.

We're here to help Contact us

Our normal opening hours:

Monday to Friday: 9am to 5pm

myhomeonline

Email us

Online form

Call us

Write to us

Arrange a visit

Emergency repair

Repair request

Complaints

Provide us with feedback

Health and safety lead

Media enquiries

Follow us on Facebook

Additional support

We want to make sure our service works for you.

If you have a disability, health condition or personal circumstances that mean you need extra support, please let us know when you contact us.We’ll do our best to be flexible around your family, work, religious or cultural commitments.

If you have a disability, health condition or personal circumstances that mean you need extra support, please let us know when you contact us.

We’ll do our best to be flexible around your family, work, religious or cultural commitments.