If you're unhappy with the way we've handled your personal data, please use this form to tell us about your complaint. 

If you make a data protection complaint, you will be asked to provide us with some personal information about yourself, such as your name and email address. This is primarily to help us to respond to your complaint and to allow us to identify you if you contact us again. We will also record any other personal information about you and others that you may provide to us as part of your complaint. When we receive your complaint, we may share your data with relevant teams as needed for investigation.

To find out more about how and why we use personal information and who to contact if you have any queries about this, please see our privacy notice.

Our response to you
  • We will acknowledge your complaint within five calendar days on receipt.
  • Where the complaint is complex, unclear and/or multiple issues have been raised, we may ask you to agree the scope of the complaint.
  • Please note, complex complaints may take longer to investigate.

Data Protection Complaint form

About you
Which rural housing association does your complaint relate to? *
What best describes your connection with us? *
Are you making a complaint of behalf of somebody else? *

Please tell us about the person you are making a complaint on behalf of:
How would they prefer to be contacted? *

About the complaint
Please explain clearly what happened, including dates, times, and any relevant background. State how your personal data was used, shared, or mishandled.

Confirmation