We take all noise complaints seriously, but everyone can expect some noise from neighbours, and we ask that you're tolerant.
What is and isn't noise nuisance
Examples of noise-related nuisance include:
- Frequent noise nuisance caused by loud music, shouting or disturbance from parties
- Constant dog barking.
Examples of what isn't considered noise-related anti-social behaviour include:
- Day-to-day noise at reasonable hours
- Children and young people playing.
What to do if you have a noise problem
Try having a friendly word with your neighbour or the person(s) involved first.
Explain the problem calmly and politely. They might not realise they’re disturbing you.
If the noise continues, or you don’t feel comfortable speaking to your neighbour, please contact your housing officer.
As part of our investigation into the reported issue, we may ask you to record nuisance noise over a period of time.
You can record the noise by:
- completing diary sheets
- contacting your Environmental Health Team through your local council, or
- using The Noise App.
If you hear shouting, banging or other sounds that suggest someone is in distress, please report it to the police.
Noise nuisance app
The Noise App is free.
It can be used to record noise nuisance that you're experiencing and may be used as part of evidence gathering.
If you need any help with downloading or using the app, please get in touch.