Mental health support

We all struggle with our mental health at times and may need support. There's lots of help available.

every mind matters

We all struggle with our mental health at times and may need support. Talking it through can help and it’s important that you know you are not alone.

Below are lots of support services, many are open all day, every day.

  • Samaritans - free 24-hour listening support

    When life is tough, Samaritans are there to listen at any time of the day or night. You can talk to them about anything that's troubling you, no matter how difficult.

    They’re available to 24/7, every single day of the year.

    Call free on 116 123.
    They also have a self-help app:

  • Shout 85258 – free 24-hour crisis text support service

    Shout 85258 is a free, confidential 24/7 text messaging support service for anyone in the UK. It’s a place to go if you’re struggling to cope.

    It offers crisis text support for times when you need immediate assistance. They can help with issues including:

    • Depression
    • Anxiety
    • Abuse
    • Panic attacks
    • Suicidal thoughts
    • Self-harm
    • Relationship problems
    • Bullying

    Text "SHOUT" to 85258 to get started

  • Mind helpline – mental health support

    Mind’s Infoline advisors provide information on a range of topics including:

    • types of mental health problems
    • where to get help and support in your local area
    • medication and alternative treatments and advocacy

    The Helpline is open 9am to 6pm, Monday to Friday (except for bank holidays).
    Infoline: 0300 123 3393

  • Silver Line – free 24-hour telephone befriending for older people

    Silver Line is a confidential, free helpline for older people over 55. It’s open 24 hours a day, seven days a week, 365 days of the year.

    People call just for a chat, to say Good Night or Good Morning to someone, or talk how their day was. Others call for information, to seek advice about something, or share a concern or worry.

    Their specially trained helpline team can:

    • offer conversation and friendship
    • provide information and advice
    • link callers to local groups and services.
    • refer people on to receive regular friendship calls.
    • protect and support older people who are suffering abuse and neglect

    Call anytime on 0800 4 70 80 90.
    Find out more at:

Support in Derbyshire

  • Independent living support if you're experiencing mental ill-health in Derbyshire

    If you are experiencing mental ill-health and need support to maintain your home or to find a more suitable place to live, Derby Independent Living may be able to help.

    How can they help?

    They provide support via one-to-one visits in your own home and drop-in sessions at one of our local P3 Navigators, as well as safe places to live in the community.

    One size doesn’t fit all, and their team of experienced support workers will work with you to ensure that support packages are tailored to your individual requirements.

    They can work alongside you to build confidence in a number of areas to ensure you are able to stay independent in your home, such as budgeting, improving daily living skills, developing supportive local networks, as well as accessing specialist services.

    They can provide support if:

    • You are aged 16 or over
    • You need housing-related support (or are currently homeless)
    • Your mental health is impacting on your day-to-day life
    • You are a resident of, or have a local connection to Derbyshire (excluding Derby City)

    Find out more

    • Visit their website On their website you can make an online referral, for yourself or someone you know
    • Tel: 01773 742051 (Lines are open Monday-Friday, 9am-5pm)
    • Email:
    • Drop in and see them - they have five centres (known as Navigators) in Buxton, Ilkeston, Matlock Ripley and Swadlincote - take a look on their website for addresses and opening times.